Frequently Asked Questions

Get answers to common questions about Tranquil Spa Day.

Tranquil Spa Day includes a signature full-body massage, restorative facial, scalp treatment, gentle exfoliation, access to relaxation lounges, and calming refreshments. Treatments are sequenced for optimal relaxation and typically last the full-day schedule with breaks between sessions.

Our Tranquil Spa Day is designed as a full-day retreat, typically lasting five to six hours. Timings allow for unhurried treatments, breaks, and quiet time in relaxation areas. Arrival and departure flexibility available by request.

Yes. We offer personalized adjustments to suit preferences and needs. Choose pressure levels, swap certain modalities, or add enhancements like aromatherapy or hot stones. Inform us at booking or upon arrival so therapists can tailor the day to your goals.

Many treatments can be adapted for pregnancy after the first trimester. We provide specialized prenatal massage and safe facial options, but some services may be limited. Please disclose pregnancy at booking so we can recommend appropriate, comfortable therapies.

We recommend booking at least two to four weeks ahead, especially for weekends or holidays. Early reservations secure preferred therapists and times. For group bookings or special requests, allow more notice so we can create a seamless, tailored experience.

Our standard policy requires 48 hours' notice to cancel or reschedule without fee. Cancellations within 48 hours may incur a charge up to 50% of the package. Late no-shows could be charged the full amount. Exceptions considered for emergencies.